Frequently Asked Questions

What service does SmartPersonalLoans.co.za offer?

We are not a lending company. SmartPersonalLoans.co.za is a personal loan pre-approval system. This means, that by completing the form on our site, you will not directly apply for a personal loan, but will start the pre-approval process. Your application will be reviewed and once you are find eligible to get a personal loan, a friendly consultant will contact you within a few working days to finalise your personal loan application.

Visit www.smartpersonalloans.co.za to start your personal loan pre-approval process.

What are the criteria to apply for a personal loan?

The following criteria should be met:

  • you must be at least 18 years
  • you must be a South African citizen
  • you have a permanent job with a steady net income of at least R2 000 per month
  • you have a South African bank account

What are the criteria for a bad personal loan application?

You will not get a personal loan if:

  • you are under debt review
  • you filed for bankruptcy
  • you declared yourself insolvent
  • you are under administration
  • you are under any debt restructuring programme

Can I apply for a personal loan even if I am listed on any of the Credit Bureau’s?

Yes, you are able to get a personal loan even if you are blacklisted. There might be some limitations to your personal loan e.g. limited loan amount, shortened repayment period, higher interest rate, etc.

How do I start the personal loan pre-approval process?

Starting the personal loan pre-approval process is very easy and fast! All you have to do is visit our homepage and complete the form as truthful as possible.

Please note: If you lie in your application, your pre-approval will be affected negatively and you will not be able to qualify for a personal loan.

What documents do I need?

You will need the following:

  • clear copy of your ID document
  • copy of your latest payslip
  • copy of your latest 3 months bank statements

Please note: Internet bank statements are not accepted and you will have to get a copy personally from your nearest bank branch.

Is my information secure?

Yes, your information submitted on SmartPersonalLoans.co.za is safe. Only relevant information will be sent to our service providers. Your information that is captured by our forms will not be sold, shared or given to any other party other than our service providers.

Take a look at our Privacy Policy for more information

Can I get a loan if I don’t get a payslip and/or my salary is paid in cash or check?

Unfortunately you will not be able to get a personal loan. According to legislature, you must have a valid payslip and your salary must be paid directly into your bank account through electronic funds transfer (EFT).

Can I get a personal loan even if I get paid every weekly or fortnightly (every 2 weeks)?

Yes, you are more than welcome to begin the pre-approval process.

With weekly earners you must submit your latest 4 payslips and latest 2 payslips if you are paid fortnightly (every 2 weeks).

How long will I have to pay back the loan?

The repayment period is dependent on the terms and conditions of your personal loan, which will be discussed with you as soon as you are approved for a personal loan an contacted by a friendly consultant.

The general repayment periods can be anything between 12 to 72 months, but this is dependent on the amount you qualify for and can afford to repay.

How long until I know the outcome of my personal loan pre-approval?

When you start the pre-approval process on our website you will be contacted within 48 working hours, should you be eligible for a personal loan.

Should you not receive a call from a friendly consultant within that time, you can assume that your are not pre-approved for a personal loan.

Should you have more questions, please visit our Contact Page and complete the contact form.

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